Support / iPhone 1.0
Sharing a memory by link
Make a copy of a memory that someone can open in a browser. Anyone with the link can open, save or forward it.
How do I make a link?
- Open the memory, then choose More → Share… → Link.
- Read what will be shared and the warning about saved copies. Choose 7, 30 or 90 days; the default is 30 days. An account under 18 chooses 7 or 30 days: links it makes last 30 days at most.
- If asked, choose Sign In to Share. Sharing needs an account, but it does not turn on the cloud library.
- Choose Make Link and wait for the copy to finish uploading.
- When the link is ready, choose Copy Link or Send Link.
What travels?
The copy contains the title, date, summary, transcript with any Me/Them labels, audio, photos and extracted frames. Video is not shared. Your original memory stays in the app.
The app makes the copy on your iPhone: photos are re-encoded without location or camera details, and the recording is made playable in a browser. Trunk keeps the copy for the link until it expires or you take it back. There is no key in the link.
Who can see it?
Anyone who has the link, without an account or the app. They can save or forward it, and the service you use to send the link can receive it too. Send it only where you mean to share the memory.
Nothing stops a recipient from keeping a copy. We hold the copy and the sharing metadata described in the privacy policy, and our service reads the copy to serve it. What you share is different: when a shared link or a private collection is reported to us as illegal or abusive, we look at what was shared, and nothing else of your library.
How long does it last?
A link lasts 7, 30 or 90 days, 30 by default. See its expiry under Settings → Sharing → Shared Links on iPhone, or Account → Shared Links on Mac. Expiry stops new opens; it does not recall anything already opened or saved.
How do I take a link back?
- On iPhone, open Settings → Sharing → Shared Links. Settings opens from the More menu on the Trunk tab, or from your account chip: tap it, then Account and Settings…. On Mac, choose Account → Shared Links.
- Find the link, choose Take Back Link and confirm.
- Check that it says Taken back. If the request fails, check your connection and try again.
Taking it back stops new opens. Copies already opened or saved cannot be recalled. Your original memory and your ability to export stay unchanged. Deleting your account also stops new opens of its shared links.
How many links can I make?
Free includes five live links at a time. To make another, take back an older link or choose Pro. Pro has no fixed live-link count limit, subject to fair-use storage and abuse limits.
How do I share with a few people?
Use a private collection. On iPhone, open Settings → Sharing → Private Collections; on Mac, choose Account → Private Collections. The iPhone entry is hidden for accounts under 18. Make a collection, add memories from your cloud library, and invite people by their username. The person you invite sees and answers the invitation in Private Collections too.
A private collection is shared only with you and the people you invite, except when it is reported to Trunk as illegal or abusive: then the people who run Trunk look at what was shared, and nothing else of your library. Trunk keeps who may read it. Removing someone stops their access at once, but cannot recall copies they already saved. Deleting the collection takes it from its members at once; the memories in your library stay as they are.
You and the people in a collection can also read it in a browser, at trunkhere.com/m: sign in there with Apple, Google or your email, as in the app. The browser shows the collection's memories, their words, photos and recordings; inviting, adding, accepting and leaving stay in the app.